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travenqiosta

Privacy Policy

Your privacy matters to us. This policy explains how travenqiosta collects, uses, and protects your personal information when you use our financial education platform.

Last Updated: January 15, 2025

Information We Collect

When you interact with travenqiosta's platform, we collect various types of information to provide you with personalized financial education and progress measurement tools. This collection happens through different methods and serves specific purposes related to your learning experience.

Account Information

Personal details you provide during registration including your name, email address, phone number, and educational background. We also collect your chosen username and encrypted password.

Learning Data

Your progress through courses, quiz results, completion rates, time spent on modules, and performance analytics. This helps us track your educational journey and provide meaningful progress measurements.

Technical Information

Device information, IP addresses, browser types, operating systems, and usage patterns. We collect this automatically through cookies and similar technologies to improve platform performance.

How We Use Your Information

travenqiosta uses collected information primarily to enhance your educational experience and provide accurate progress measurement. We analyze your learning patterns to suggest relevant courses, identify areas where you might need additional support, and customize content delivery based on your preferred learning style.

Your progress data helps us generate detailed reports about your financial education journey. These insights allow you to understand your strengths and areas for improvement. We also use aggregated, anonymized data to improve our curriculum and develop new educational materials that better serve our community's needs.

We never use your personal information for automated decision-making that could significantly impact your access to financial services or opportunities.

Information Sharing and Disclosure

travenqiosta operates on principles of minimal data sharing. We do not sell your personal information to third parties, nor do we share it for marketing purposes outside our organization. However, there are specific circumstances where limited information sharing may occur.

We work with trusted service providers who help us deliver educational content, process payments, and maintain our platform infrastructure. These partners are bound by strict confidentiality agreements and can only access information necessary to perform their specific services. They include cloud hosting providers, payment processors, and educational content delivery networks.

In compliance with Canadian privacy laws, we may disclose information when legally required by court orders, government investigations, or regulatory inquiries. We will notify you of such requests unless prohibited by law, and we challenge any requests we believe are overly broad or inappropriate.

Your Privacy Rights

Under Canadian privacy legislation including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several fundamental rights regarding your personal information. We respect these rights and have established clear procedures for exercising them.

  • Access: You can request a copy of all personal information we hold about you, including how it's being used and who has access to it.
  • Correction: If you believe any information we have is incorrect or incomplete, you can request corrections or updates at any time.
  • Deletion: You may request deletion of your personal information, subject to legal requirements and legitimate business purposes.
  • Portability: You can request your data in a commonly used, machine-readable format for transfer to another service provider.
  • Restriction: You may request that we limit how we process your information in certain circumstances.

Data Security and Protection

travenqiosta implements comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes both technical and organizational safeguards designed to maintain the confidentiality and integrity of your data.

We use industry-standard encryption protocols for data transmission and storage. All sensitive information is encrypted both in transit and at rest using AES-256 encryption. Our servers are hosted in secure Canadian data centers that maintain SOC 2 compliance and undergo regular security audits.

Access to your personal information is strictly limited to authorized personnel who require it to perform their job functions. All employees undergo security training and sign confidentiality agreements. We maintain detailed access logs and regularly review user permissions to ensure compliance with our security policies.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. Different types of information have different retention periods based on their purpose and applicable regulations.

Data Type Retention Period Reason
Account Information Duration of account plus 2 years Customer service and legal compliance
Learning Progress Data Duration of account plus 5 years Educational records and certification verification
Financial Transaction Records 7 years after final transaction Tax and regulatory compliance
Technical Logs 90 days Security monitoring and troubleshooting

Cookies and Tracking Technologies

travenqiosta uses cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences, maintain your login session, and analyze how you use our platform.

We use different types of cookies including essential cookies for basic functionality, performance cookies to understand user behavior, and functional cookies to remember your preferences. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

We do not use third-party advertising cookies or tracking pixels for behavioral advertising. Any analytics cookies we use are configured to respect your privacy and provide aggregated, anonymous insights about platform usage patterns.

International Data Transfers

travenqiosta primarily stores and processes your personal information within Canada using Canadian-based service providers. However, some of our technology partners and service providers may be located outside Canada, including in the United States and European Union.

When we transfer personal information outside Canada, we ensure appropriate safeguards are in place through contractual agreements, adequacy decisions, or other legally recognized mechanisms. We conduct due diligence on all international partners to verify their data protection practices meet Canadian standards.

You have the right to know about any international transfers of your data and can request details about the safeguards we've implemented.

Changes to This Privacy Policy

travenqiosta may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. We will notify you of significant changes through email or prominent notices on our platform at least 30 days before they take effect.

Minor changes such as clarifications or updates to contact information may be made without advance notice, though we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you disagree with changes to our privacy policy, you have the right to close your account and request deletion of your personal information, subject to legal retention requirements.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:

travenqiosta Privacy Officer
Earth Sciences Building, 2207 Main Mall
Vancouver, BC V6T 1Z4, Canada

Phone: +1 250 815 5032
Email: info@travenqiosta.com

We will respond to all privacy inquiries within 30 days as required by Canadian privacy law.